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Privacy
Notice
Puckett Greenhouses , LLC will always
protect your privacy. We do
not sell or give your customer info or email addresses to anyone!
Puckett Greenhouses, LLC Guarantee
If you are not satisfied with your purchase notify us within
15 days from the date you receive your order (After 30 days, the
manufacturer's
warranty applies). We will refund the purchase price of your item(s) or
exchange
the item(s). Shipping charges are not refundable, and COD packages will
not be
accepted. Customers will be charged the return shipping cost for
refused packages
which have not been damaged. Any discounts given will be subtracted
from
returned merchandise refunds. Damaged or missing items noticed at
delivery
should be reported as soon as possible and will be replaced at our
expense. Returned
products must be in good condition (This means everything that was
shipped with
the item(s) must be returned). Returned items not in good condition may
be refused.
Custom Made Greenhouses and Items
Custom Made Greenhouses:
These are custom made for the individual and are guaranteed to be as advertised
and free from flaws.Custom made orders are NON RETURNABLE .
Product Returns
To return a product please call our office toll free at 1-276-251-5286 or email us at adiesel@trificient.net
with your order number and the item you wish to return. Please also
include the reason for the return and you are required to complete a
RMA form.Please call or contact us at the above email to request a RMA
form.
Disclaimer
Puckett Greenhouses , LLC is not liable for damages including but not limited to
personal injury, damage, loss, or any other expense directly or indirectly from
the use of, or inability to use, the products we offer. We assume no responsibility
for failure due to not installing an item correctly.
Ordering Information
PayPal
We accept PayPal
payments from your PayPal account. To pay using your PayPal account just log in
to your PayPal account during checkout. Your payment will be fast, safe &
secure.
Online credit card
orders via PayPal even if you do not have a PayPal account.
Once you have placed your order and are ready to check out
you can pay online with any major credit card via PayPal.
1-During the check out process click the PayPal button.
2-Scroll down to the bottom of the page where you will see “Don’t
have a PayPal account“
3- Click the continue button.
4- List the info that is called for to pay using any major
credit card.
Pay online using your checking account
Once you have placed your order and are ready to check out
you can pay online using your checking account.
1-During the check out process click the PayPal button.
2-Scroll down to the bottom of the page where you will see “Don’t
have a PayPal account“
3- Click the continue button.
4- List the info that is called for to pay using your
checking account.
NOTE** Please be aware that it normally takes 3-4 business
days for an E check to clear your bank and be transferred to our account. No orders will be shipped until we have
verification that your funds have cleared.
Place Orders By
Phone
Call us toll free at 1-800-782-5388 or 1-276-251-5286 ( toll free may not work from all states ) between the hours of 8 am and 4 pm. EST Mon-Fri.
Place Orders By
Fax
Place your order online and select the "order offline" option
when prompted. Please print your completed order form and fax it to us at 276-251-1401.
Place Orders By
Mail
Place your order online and select the "order offline" option
when prompted .Please print your completed order form and mail it to us at
Puckett Greenhouses 1461 Green Spring Road Ararat, VA 24053. Please include
your payment of choice. Please be aware that if you are paying by check your
order may be delayed 6-8 days while your check clears our bank.
Returned check Policy:
Terms
Item availability and prices are subject to change without
notice. 5% sales tax applies to Virginia
residents.
Shipping
Information
Some items sold by Puckett Greenhouses are shipped directly
from the manufacturer's warehouse. With that being said your order may arrive
at different times and in separate packages. Puckett Greenhouses, LLC does not ship
outside the US.
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